* Rule number ONE - Adopt a Business-like Attitude
When you sell your home you must take on two roles. First, as the seller you become what is referred to as The Vendor. As with any other vendor, it is important that you keep your shop in order, ensuring that your home and property are clean and presentable as much as possible. Keep a good supply of air freshener and scented candles. Assess each room and put unnecessary items into storage. A cluttered room looks small and will turn off most buyers.
Your second role is that of The Salesperson. In this role you must be knowledgeable about your property. Conducting the initial evaluation will have helped to prepare you for this role. Being honest about the property will solicit respect from prospective buyers. Avoiding direct questions will only lead to mistrust and perhaps a missed sale.
Be prepared for inquiries. With an internet listing you essentially have an "open house" 24 hours a day, and you need and want to be accessible to those who wish to have a closer look. Ensure that you check your voice mail whenever you miss a call, and that there is always the ability to leave messages on whatever phone you have the calls going to.